Business process automation (BPA) is one of the most exciting technologies available to companies seeking to improve efficiency and productivity. However, as the pace of customer and market demands continue to change at a rapid pace Business leaders are often confronted with identifying which processes could benefit from automation, and how to effectively implement the changes.
A popular adage within the BPA world is “don’t make a cow path.” The meaning is that automating a procedure without first looking at the ways it can be improved or modified can increase the severity of any flaws and result in less effective results. To be successful legal firms must implement process automation using a logical, thorough plan that begins small and then scales up by launching pilot projects. The determination of standard operating procedures and assigning roles to the people who utilize the technology are crucial for an effective implementation.
The final point is that management tools for law firms can do wonders for streamlining the day-to-day operations of a company and allowing attorneys to complete more billable work in less time and decrease compliance risks. It’s also important to know which tasks should not be automated and where humans are required.
In a crowded market and with a growing number of competitors, it’s now easier for customers to leave when they are frustrated or experience delays. To stay competitive, finding and implementing efficiencies like these will only become more important. The following processes are prime candidates for law firm automation.
